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My company draws up the strict customer service management system on the product after-sales service work, from a factory of product, install, adjust to try, support, train etc. the aspect promises to the customer as follows:
1, periodically hold to cremate the machine usage, maintenance study class, teach electrician's foundation, machine common sense and cremate the machine maintenance to maintain the common sense, observe and learn the leading on the scene.
2, is free to carry on the technique consultation service to the customer.
3, the establishment customer equipments installs to maintain the file, periodically going and see the customer unit, telephoning to the customer, your letter problem of feedback,48 hours outside 24 hours, provinces inside the province inside make the reply and the processing of offer for sale the customer satisfaction.
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